Return Policy

Cancellation
We accept order cancellation before the product is shipped or produced. If the order iscancelled you will get full refund. We cannot cancel the order if the product is already
shipped out.

Returns (if applicable)
We accept return of products. Customers have the right to apply for a return within 14days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that youreceived it, It must also be in the origina packaging, To complete your return, we reauirea receipt or proof of purchase. Please do not send your purchase back to themanufacturer.
Customers will only be charged once at most for shipping costs (this includes returns);No restocking fee to be charged to the consumers for the return of a product.

Refunds (if applicable)
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 24 hours.

Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may within 24 hours before your refund is officially posted. Next, contact your bank. There is often within 24 hours before a refund is posted. If you've done all of this and you still have not received your refund, please contact us at service@racquinbl.com.
Return address: 3/F, Building A, Factory Building, Heyu Industrial Zone, ZanchengCommunity,Fuhai Street, Bao'an District, Shenzhen, China.